Requests for email changes, pfile restoration or any other situations
requiring modification of pfiles should be sent via notes to Flare
or Beginner, stating clearly as much details as can be provided.
Any player believing that:
- he/she has discovered a bug;
- cheating of any form has occurred; or
- he or she has been the object of harassment
should immediately report any such incident to immortals or implementors,
either in person, through notes or email.
If the immortal or implementor is the cause of the problem or if
he or she seems unwilling to resolve the issue, the player should
contact the next level of management. If the cause of the problem
comes from the top-most level, then a council of any three implementors
(excluding the ones involved) is suffice to conduct an investigation.
Management Response to Reported Incidents
Every reported incident will be thoroughly and promptly investigated
by management with the co-operation of the player, and management
shall respect the confidences and sensitivities of all persons involved
in the incident.
The concerned player will be afforded protection from retaliation
(by immortals or mortals alike), and the results of any investigations
shall promptly be communicated to the player(s)/parties involved.
Where charges of an extreme nature are substantiated, appropriate
corrective action, ranging from counseling to termination, will
Management Response to Players' Suggestions
While we wholeheartedly appreciate all game suggestions and ideas
from players, we regret to say that not all of these can or will
be used. Many factors (feasibility, sustainability, balance, policies,
etc) need to be considered before an idea is taken up for implementation.
However, we do not ignore your input; we do read them but to formulate
a reply for each and every one of them would be too inefficient.
A gentle reminder: Please be reasonable when submitting suggestions.
Try to see things from an overall perspective instead of just the
player's - is it particularly beneficial only to certain groups
of players? Is it detrimental to the balance of the game in the
long run? What do you imagine the game to be like 3 months after
your suggestion is implemented?
Policies for Players
What every player needs to know
Policies for Immortals
what players might like to know
Did the crime, pay the time
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